Best Western Jamaica Bay Inn

I was under the understanding that it was closer to Venice beach. It was too far to walk. I also wished we knew that there was construction happening on the hotel across the street, facing where our room was (noisy). Asked to be moved but was not accommodated. My daughter & I also got bitten by something in our rooms both nights and found a huge spider in the bathroom. ...read more

The room was very spacious with a microwave, fridge and free water bottles. The view was gorgeous and the hotel was within walking distance of many restaurants and shopping. The Cheesecake factory was just a short walk away. I would absolutely stay here again. ...read more

The rooms were large, pleasantly appointed, and the bed was very comfortable. The staff was friendly and helpful, BUT the reason I will probably not be staying here again relates to the lax security. The facility is adjacent to the marina and only a few blocks from Venice Beach, where vagrants and panhandlers abound. The card-key entry system on all of the doors was thwarted daily by the housekeeping staff, which propped the doors; open for most of the day. Then, as a matter of procedure, they leave the room doors open and not fully attended while performing their cleaning duties (The manager insisted that they do not do this, but I watched it happen several times.). As a result, I had a backpack and my overnight bag full of toiletries stolen from my room. I had put my valuables in the safe, so nothing valuable was taken, but it was very disconcerting to return and slowly realize that items were missing. One last thing - Anyone interested in swimming or relaxing in the hot tub should consider other accommodations unless you like to swim with ducks (mothers and babies - adorable, but I didn't want to share the pool). ...read more